Devnagri AI, a prominent tech startup specializing in Artificial Intelligence (AI), has officially launched a versatile multilingual Conversational AI capable of engaging in lifelike dialogues in over 40 local and international languages.
As businesses increasingly adopt real-time, personalized communication strategies to enhance customer experience and foster brand loyalty, the challenge of language barriers becomes more apparent. Devnagri’s new AI solution addresses this by catering to industries that prioritize translation and real-time, personalized customer interactions on a large scale.
Initially trained on broad datasets, Devnagri’s AI models have been meticulously refined with domain-specific data. This approach ensures that the AI provides translations that are not only accurate but also contextually relevant to specific industries, thereby meeting specialized needs effectively.
The latest offering from Devnagri employs a customer-focused approach named the Brain (Cognitive Thinking) framework. This innovative model allows companies to offer hyper-personalized customer experiences while preserving the distinct language, style, and terminology of the brand.
Commenting on this occasion, Devnagri Co-founder Mr Nakul Kundra said, “We utilize our proprietary large language models, optimized into smaller, customer-centric models trained on tailored datasets. This approach powers our AI-driven multilingual chat and conversational bots, delivering exceptional effectiveness in brand communications and customer support. Our solution ensures human-like responses with enhanced context, precision, and scalability, all while preserving your brand’s unique voice.”
“Devnagri’s multilingual conversational AI will be a game-changer for global brands looking to connect and serve their diverse customers in a personalized and intelligent manner at scale,” he added.
Commenting on this occasion, Mr. Himanshu Sharma, Co-founder of Devnagri, said, “Language should never be a barrier to building strong customer relationships. With our multilingual Conversational AI, we are reshaping how businesses engage in real-time, personalized communication across cultures.” He added, “This is not just a technological development, it’s a step toward making global connections more human, accessible, and inclusive. Devnagri is committed to empowering brands to scale confidently while staying true to their unique identity.”
The future of customer engagement lies in real-time, personalized multilingual conversational AI, which not only enhances the quality of customer interactions but also boosts operational efficiency and cuts costs. Devnagri sets itself apart from traditional translation services by integrating machine translation with conversational AI, thus enabling fluid, real-time multilingual communication.
This new solution is designed for easy integration across various digital platforms such as websites, CRM systems, IVR systems, and social media. It is now readily available in both India and the Middle East.
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