A major change for international tourists arriving in Indonesia was introduced on September 1, 2025. The newly launched All Indonesia app, which must be downloaded and set up before travelers’ arrival, is set to enhance the entry process into the country. The app integrates all essential arrival procedures, including immigration, customs, and health declarations, into one simple platform. The aim is to streamline the arrival experience, offering a quicker, safer, and more efficient entry for visitors.
A Digital Solution for All Arrivals
Previously, travelers to Indonesia had to fill out several separate forms for customs, immigration, and health declarations. With the All Indonesia app, these steps have been unified into a single digital process. Now, travelers will need to have their smartphones ready with the app, filled with the necessary travel details, including their passport information and travel itineraries. The app can be downloaded from the Google Play Store or the App Store, allowing travelers to complete their forms three days before they depart for Indonesia.
The application’s digitalization of the arrival process reflects Indonesia’s desire to modernize and improve public services, ensuring a smoother entry process for all passengers, including those with special needs, such as the elderly, children, and disabled travelers.
How the All Indonesia App Works
Upon downloading the app, travelers will be guided step-by-step through filling out the required forms. They will be prompted to input personal information, details about their flight, the transportation they are using, and their intended address during their stay in Indonesia. Additionally, the forms will include declarations for both health and customs.
Once all required fields are filled out, a unique QR code will be generated within the app. This QR code is essential, as it will be required for inspection by customs and immigration officials upon arrival at any Indonesian international airport or port. The completion of these forms and the receipt of the QR code must be done in advance of travel to avoid delays during the arrival process.
Simplification of Health Declarations
Travelers to Bali will notice a significant change in the health declaration process. Previously, tourists were required to download the SatuSehat app to submit a health declaration as part of ongoing post-pandemic health monitoring. However, with the introduction of the All Indonesia app, this requirement has been eliminated. The health declaration is now seamlessly integrated into the new system.
The All Indonesia app ensures that all necessary health and customs declarations are completed prior to travel, reducing the need for separate procedures at the airport, thus making the entry process faster and more streamlined.
Bali Tourism Tax and Other Fees
Apart from completing the health and customs declarations, travelers to Bali are required to pay the Bali Tourism Tax Levy. The tax, currently set at IDR 150,000, can be paid either in advance through the LoveBali app or website or upon arrival at I Gusti Ngurah Rai International Airport. The government has also announced that, in the future, this tax can be paid at various tour agencies across the province, offering more convenient payment options.
E-Visa and Other Requirements
While the All Indonesia app simplifies many aspects of entry, tourists will still need to apply for an e-visa before traveling, unless they are opting for the 30-day tourist visa upon arrival at the airport. It is important to note that the e-visa application must be completed through the official Indonesian immigration website and cannot be done via the All Indonesia app.
Trial Phase and Future Rollout
Currently, the All Indonesia app is being trialed at several major international airports across Indonesia, including Soekarno-Hatta Airport in Tangerang, Juanda-Surabaya Airport, and I Gusti Ngurah Rai Bali Airport. It is also in use at the international port in Batam. The government plans to expand the system to all international airports in the country by October 2025, ensuring a nationwide rollout that will provide a more seamless entry experience for tourists across Indonesia.
The Role of the All Indonesia App in Security and Health
The All Indonesia app is not just about improving convenience; it is also a key part of the country’s efforts to safeguard national security and health. The data provided by travelers will be used to ensure the smooth management of immigration and customs procedures while also maintaining the health and safety of the population. As the government stresses, the information provided by tourists plays a vital role in keeping the borders secure, and every passenger’s cooperation in filling out the forms is encouraged.
The app represents a crucial step forward in improving Indonesia’s immigration processes. The integration of the health declaration, customs information, and immigration details into one platform is expected to significantly reduce bottlenecks at airports and improve overall passenger flow.
Benefits for Tourists and Travelers
The All Indonesia app offers multiple benefits for tourists visiting the country. It enables travelers to complete their required paperwork well in advance, ensuring that they are ready for a smooth transition through customs and immigration. By having their declarations and information pre-filled, travelers can avoid the stress and time spent on paperwork upon arrival, giving them more time to enjoy their stay in Indonesia.
Additionally, the ease of use and accessibility of the app on both Android and iOS devices means that travelers can access the necessary forms and information from anywhere, even before leaving their home country. This added flexibility is particularly important for ensuring a hassle-free travel experience, especially for those who may have concerns about the entry process.
A New Era for Travel to Indonesia
The introduction of the All Indonesia app marks a significant shift in how travelers will interact with Indonesia’s immigration and customs processes. With the app’s integration of health and customs declarations into one platform, tourists can now enjoy a smoother, faster, and safer arrival experience. This system, currently in its trial phase, is set to be rolled out nationwide by October 2025, ensuring that all international airports across Indonesia will benefit from this modern and efficient process. The government’s commitment to improving public services is evident, and the All Indonesia app is a crucial step toward realizing this vision.
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