Air Canada has officially launched its NDC (New Distribution Capability) content on Travelport+, a modern travel retailing platform, as part of its digital transformation initiative. The partnership allows Travelport-connected travel agencies and travel management companies worldwide to access Air Canada’s full suite of retail-ready offerings for flight bookings. The launch is significant for Air Canada to continue to expand its digital footprint and provide travellers with a more personal and frictionless booking experience.
Expanding Global Reach with Travelport+
As of October 2025, Air Canada’s NDC content is now available to travel agencies in multiple regions, including Canada, the United States, Australia, Brazil, France, Germany, India, Italy, and many others. This makes it easier for agents in these countries to search, view, and compare Air Canada’s best content and services, ultimately improving their ability to offer customers tailored travel experiences.
For Air Canada, this new partnership is a key step in making its offerings more accessible and responsive to the evolving demands of travellers. The NDC launch will allow Air Canada to provide richer content, such as ancillaries and premium services, directly to travel agents through Travelport+. This means agents can now book a wider variety of flight options, amenities, and packages, enhancing customer satisfaction and driving revenue growth.
Improved Booking Experience for Travel Agents
With the new NDC integration on Travelport+, agents can view and compare Air Canada’s full range of fares in a single view, streamlining the booking process. This platform is designed to increase efficiency, offering industry-leading search speeds, 23% faster than before, with search times reduced to just 0.84 seconds. These improvements help travel agents quickly identify and book the best offers for their clients, improving margins and boosting overall sales.
Damian Hickey, Global Head of Travel Partners at Travelport, highlighted the advantages of this integration, noting that agents now have better access to Air Canada’s premium content, enabling them to offer more personalised options to travellers. This enhanced platform empowers agents to create a more dynamic and tailored booking experience, which aligns with the growing demand for customised travel services in the industry.
Greater Access to Travelport’s Expansive Network
Travelport is a leading provider of multi-source content for the travel industry, connecting travel buyers and suppliers across the globe. By launching its NDC content on the Travelport+ platform, Air Canada is aligning with the latest trends in digital retailing, giving travel professionals access to a broader selection of fares and services. This integration helps Air Canada maintain a competitive edge by providing travel agents with seamless access to personalised, real-time offers that can be easily booked.
Additionally, the ability to use Travelport+ enhances the platform’s flexibility, enabling agents to search and compare flights across multiple airlines and routes while seamlessly integrating Air Canada’s services. The system also provides flexibility for customers, making it easier to find the best travel options available, all in one place.
Air Canada’s Commitment to Customer Experience
Through this collaboration, Air Canada continues its commitment to enhancing its customer experience by offering more ways to access the airline’s services. With a focus on personalisation, the NDC platform enables Air Canada to provide better-targeted offers and services for customers, leading to a more customer-centric experience. The airline has been working diligently to modernise its distribution systems, aligning with the industry shift towards more dynamic, flexible pricing models and enhanced digital interfaces.
Air Canada’s Aeroplan loyalty program, which allows members to earn and redeem points across a broad network of 45 partner airlines, is also integrated into this system, offering more travel options for customers. This expansion ensures that Air Canada remains a preferred choice for travellers looking for convenience, flexibility, and rewards.
A New Era in Airline Distribution
The launch of Air Canada’s NDC platform with Travelport+ marks a new era for the airline’s distribution capabilities, giving travel agents and customers greater flexibility, choice, and ease of access to the airline’s services. By expanding its digital presence, Air Canada enhances the booking process, providing travel professionals with the tools they need to offer more personalised, efficient, and seamless travel experiences.
This alliance marks the increasing value of digital transformation in travel, where tailored services and real-time offers are crucial to capturing and retaining customers’ attention. For Air Canada, this launch affirms its position as a digital travel leader and drives the innovation pipeline with even more exciting features to come.
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