CWT has introduced new AI-powered features, leveraging ThoughtSpot, to enhance its Analytics business intelligence and reporting solution. This advancement enables faster, more intuitive access to travel data insights, allowing users to search, visualize, and analyze information with ease.
With this update, users can enter natural language queries instead of relying on specific keywords. For instance, they can ask:
- “What was the average CO2 emission for travelers on international flights from Germany last year?”
- “How has online adoption in India evolved from 2022 to 2024? Display as a bar chart.”
- “Provide a list of travelers currently in Minneapolis, Minnesota, USA.”
Analytics processes these requests in near real-time, delivering clear and easily digestible insights directly from booking data. Users also have the flexibility to customize their results, choosing display formats like tables, graphs, or charts.
Beyond delivering relevant results, Analytics can analyze user-generated Liveboards1 to identify and summarize any significant trends or shifts, such as a decline in online adoption rates or an uptick in carbon emissions. The AI-generated summaries highlight potential causes and impacts on KPIs, allowing users to respond quickly and effectively.
Additionally, users can give immediate feedback on search results, helping the AI model refine its understanding and offer increasingly accurate, personalized responses over time.
“Integrating these enhanced AI capabilities into our Analytics reporting solution revolutionizes how our customers interact with their travel data,” said Erica Antony, CWT’s Chief Product Officer. “By enabling natural language queries, we simplify the process of uncovering critical insights, allowing businesses to make informed decisions swiftly and confidently. This enhancement underscores our commitment to leveraging cutting-edge technology to drive value for our clients.”
CWT is rolling out enhanced AI-driven features across its product and service lineup to elevate the user experience for its clients. These improvements include recent advancements in its messaging support platform and airfare optimization services, designed to provide seamless and more efficient interactions.
Liveboards are interactive, real-time dashboards within CWT’s cloud-based Analytics business intelligence and reporting solution. Each Liveboard features a collection of charts, tables, and key headlines, continuously updated to allow users to monitor multiple travel program KPIs effectively.
CWT is an international provider of business travel and meeting solutions, partnering with corporations and governments to ensure seamless connectivity for their teams, whether in major business hubs or in the world’s most remote locations. As a privately held company, CWT equips its clients’ employees with cutting-edge technology, fostering a travel experience that prioritizes efficiency, safety, and sustainability.
The post CWT Leverages AI to Redefine Travel Data Insights with New Analytics Solution appeared first on Travel And Tour World.
