The International Air Transport Association (IATA) launched a 10-year Global Baggage Roadmap to modernize baggage operations. Developed with airlines, airports, and industry partners, the roadmap sets a clear path to improve both operational efficiency and traveler satisfaction. “Baggage is important for travelers. When they check a bag, they expect it to arrive on time. And if it doesn’t, they want to know where it is. That is confirmed by recent IATA polling showing 81% of travelers wan…
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