India takes air travel to an all new level with the launch of DigiYatra at Kolkata’s Netaji Subhas Chandra Bose International Airport. The new system, which aims to make the journey easier for domestic transfer passengers and has been developed with state-of-the-art technology, enables a secure and touch-free passage by the airport. With the launch of this, India is on a digital evolution in the aviation space and making travel easy, quick and safe for its citizens. The DigiYatra facility, which is expected to cut down waiting time at airport gates and enhance the over-all travel experience, will serve as an inspiration and benchmark of other leading airports across the world in following this approach.
On Thursday, a significant milestone in contactless travel was reached with the inauguration of the DigiYatra facility at Kolkata’s Netaji Subhas Chandra Bose International (NSCBI) Airport. The newly launched service is set to enhance the overall passenger experience by providing a seamless and efficient process for domestic transfer passengers.
The DigiYatra system is an advanced biometric-based digital solution that aims to simplify and expedite airport procedures. With this facility, passengers can move through the airport without the need for traditional document checks, such as boarding passes or identity verification. Instead, passengers can use their facial biometrics to gain access to various touchpoints within the airport, ensuring smoother and faster transitions between check-in, security screening, and boarding.
The inauguration event was attended by top officials from the Airports Authority of India (AAI), with PR Beuria, the Airport Director of NSCBI, overseeing the ceremony.The inauguration was made special with the presence of passengers who actively participated in this momentous occasion. The DigiYatra facility is a part of India’s broader initiative to digitize and modernize its airport infrastructure, creating a more passenger-friendly environment. This facility has already garnered attention due to its promise of reducing wait times, enhancing convenience, and improving operational efficiency.
Kolkata was a key player in the second phase of the DigiYatra rollout, which was officially launched for domestic passengers at the airport on March 31, 2023. As part of the second phase, the facility follows the successful implementation of DigiYatra at major airports like Delhi, Bengaluru, and Varanasi, which took place in December 2022.
The DigiYatra facility was developed in response to the growing demand for contactless solutions, especially in the wake of the COVID-19 pandemic. This system supports a safer, more hygienic travel environment by reducing the need for physical interaction with airport staff and equipment. Passengers will no longer have to touch kiosks, boarding passes, or other public surfaces, minimizing the risk of transmission and promoting a touchless travel experience.
One of the key benefits of DigiYatra is its convenience for passengers, particularly those on domestic transfer flights. By using a facial recognition system, passengers can bypass the usual document verification process, which often leads to delays and long queues. Instead, the system automatically identifies passengers at various checkpoints, ensuring a smooth, quick, and easy passage through the airport. This is particularly advantageous for transfer passengers, who often need to go through multiple stages of security and check-in procedures.
The introduction of DigiYatra also aligns with India’s efforts to become a leader in digital travel solutions. As more airports across the country begin to implement similar systems, travelers can expect a consistent, user-friendly experience that reduces the time spent in queues and enhances overall satisfaction. The system is expected to significantly reduce operational bottlenecks, allowing airport staff to focus on more pressing tasks, such as maintaining security and assisting passengers with specific needs.
This innovative facility not only improves the passenger experience but also streamlines the airport’s operations. By relying on cutting-edge biometric technology, NSCBI Airport is positioned to offer a modern, tech-driven environment that meets the demands of today’s fast-paced air travel industry.
The second phase of the DigiYatra rollout marks a crucial step in India’s digital transformation within its aviation sector. The launch at Kolkata Airport follows the success of earlier installations in Delhi, Bengaluru, and Varanasi, which have proven to be highly effective in reducing congestion and improving passenger flow. The use of biometric data has made these airports more efficient, reducing the number of touchpoints and ensuring a safer, smoother journey for passengers.
Looking ahead, the DigiYatra facility is expected to be expanded to other airports across India, with a goal to implement the system in all major hubs in the coming years. This will create a unified, nationwide platform for contactless travel, setting a new standard in the Indian aviation industry. Passengers can look forward to more streamlined airport experiences as DigiYatra continues to evolve and grow in scope.
India is revolutionising air travel: Here’s what you need to know about RailYatri’s DigiYatra facility now available at the NSCBI Airport, Kolkata. This system provides smooth and touchless domestic transfer for passengers and improves operational efficiency and convenience for them.
To sum it up, the implementation of the DigiYatra facility at Kolkata’s NSCBI Airport is a clear indication that India is committed to adopting technology to improve the efficiency of its aviation industry and benefit passengers. With advanced biometric solutions, it is set to make air travel more efficient and secure, as well as ensure a safer travel experience. Now, as the country continues to grow this service to additional airports, travelers can look forward to an even more convenient, 21st-century travel experience.
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